Frequently Asked Questions

Where is Grate Self Storage located?
Grate Self Storage
4014 W. McDonough St.
Joliet, IL 60431
What are the office hours?
By Appointment.
What are the access hours?
Daily, 5 AM to 10 PM
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.

What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.